FAQs

A safe splash is a good splash!

Who will enjoy Swisse Kids Presents Splashland?

Swisse Kids Presents Splashland has been built especially for kids 12 & under and their guardians.

For those over 12 and under 3 we have options available which you can view on our Ticket Information page.

At Caulfield: Anyone under the age of 15 needs to be accompanied by an adult in order to gain entry.

Which slides can I enjoy?

The Trippo, Speed Racer, The Tunnel and The Reef slides are all for 5 – 12 year olds.

On the Trippo, children under 1.06m tall must ride with a guardian 18 years or older. The child must sit between the adult’s legs, and both adult and child must slide face forward, feet first. Adults – if you’re up for it, you can slide the Trippo, even without the kids!

The Seal Pup slides are only available for kids aged 3 – 5.

Teens and Adults can enjoy the Trippo slide only.

For kids under 2 years of age, the following activities are available:

  • Sprinkler play
  • Beach ball activity space
  • Drawing with giant crayons

What do I need to bring?

  • Bathers, rashies and boardies
  • Beachtowels, sunscreen and hats
  • Willingness to have some splashy fun!

Food and drinks will be available for sale as well as secure storage to keep your valuables.

Bring cash or card, as there are no ATMs onsite. EFTPOS is available at all outlets.

There will be shaded areas, large expanses of grass and plenty of free space to enjoy your session!

What not to bring:

  • Water toys, mats, boogie boards etc.
  • Beach umbrellas
  • Glassware (bottles, containers etc.)
  • Alcohol

When sliding please remember:

  • Wear appropriate clothing – clothing with zippers and other non-slidey apparel aren’t Splashland  friendly
  • You’ll need to remove all shoes, sunglasses, and jewellery before you slide. Piercings, facial jewelry or similar sharp objects may also harm Splashland or you so we ask that you please remove these before you slide.

What if the session is cancelled due to bad weather?

If your session is cancelled due to inclement weather and/or safety concerns, you will be able to use your existing ticket for any remaining Swisse Kids Presents Splashland session at  Caulfield.

No need to rebook, your original ticket will grant you entry, pending session availability.* Simply attend your next convenient session with either your original tickets or the return passes you collected when the session was cancelled.

*Sessions are subject to capacity, so please check availability and session times via www.splashland.com.au/buy-tickets/ prior to arriving as sold out sessions will not be accessible for cancelled ticket-holders.

My session was cancelled, can I refund my tickets?

Refunds will only be offered if the final session (January 24) is cancelled for bad weather.

DO YOU OFFER ANY GIFT VOUCHERS?

Gift tickets are now available! Check out our Gift Ticket page for all the details.

GROUP BOOKINGS AND BIRTHDAY PARTIES

Group bookings and birthday parties are available. Phone 03 9257 7516 to book your Splashland event.

Some boring (but IMPORTANT) stuff:

  • All slides at Swisse Kids Presents Splashland meet all Australian Standards and are registered for use by all relevant Health and Safety Authorities around Australia
  • Our water is chlorinated and our slides and facilities are kept very clean
  • First Aid services will be on site at all times. In the unlikely event that you’re injured, please report immediately to a Splashland staff member. We want to know what happened, and to look after you!
  • Listen to our Operators: Sliders and spectators must adhere to the instructions of operations staff at all times. Management reserves the right to refuse entry or remove any persons deemed to be compromising the safety of themselves and/or others on, in, or around the Swisse Kids Presents Splashland attractions.